Diamond Client Care Plan

Description

Diamond Client Care Package Includes:

DIY Support App

Preventative System Monitoring

Remote Telephone and Online Support – Business hours Monday – Friday 8am to 430pm

Remote Telephone and Online Supoport – Out of Business hours – 7 Days a week, 6am to 9pm

Optional 24 Hour Support at $79.00 extra per month

Remote Billing outside of included Hour is 5 Min Intervals

Minimum Call out fee Waived

Priority Scheduling

Discounted 10% on Call out Service Rate

Initial Set up Fee $399.00 Inc GST Once Off

Ongoing Monthly fee $399.00 Inc GST

1 x System Health Checks per year